A house, sofa and spectacles are among the items Brits are still nervous about sourcing from the web.
Seven in 10 said they want to see these items in person first, and a third feel it’s just not the same if they were to buy them online.
Trust is a big issue for 23 per cent of adults, while 25 per cent still aren’t as confident about making an online purchase as they are in-store.
James Taylor, from Vauxhall Motors, which commissioned the survey, said: “There can be a lot of misconceptions around making bigger purchases online, but we are seeing that it’s becoming a much more normalised way of shopping.
“Making expensive purchases, doesn’t have to be nerve racking. The worst that can happen with an expensive online purchase is that you don’t like it – but just as with a pair of jeans you buy online, grace periods, returns and refunds are perfectly common.”